BAYSIDE’S PLEDGE FOR HIGH-QUALITY, COST-CONSCIOUS CARE

As you know, patients now have a choice of the type of institution from which they will get their medical care. You can sign up with Kaiser or another large institution, or you can sign up to receive private care from a smaller office such as Bayside.

We appreciate your choosing Bayside. We will work very hard to make you happy that you have chosen to come to us. Here is our pledge to you:

• We will give you the highest quality care possible

• We will stay on top of the science of medicine and give you the best care possible, based on our critical assessment of the latest evidence.
• We will choose referrals and institutions critically. Since we are not a big institution that needs to refer within its own group, we can optimize your care by choosing the highest-quality specialists and facilities for you.

• We will make ourselves very accessible to you

• We will give you access to one of us every day, if you need a sick visit.
• We will give you easy access to checkup visits.

• Our care will be very personal

• We will treat you as an individual person.
• We will not only care for you, we will also care about you.

• We will be cost-conscious with your care

• We still value the time-tested method of doing a careful history and physical examination before ordering tests
• We will order tests and imaging studies when medically indicated and important for your care.
• We will provide excellent preventive care to keep you healthy and out of the hospital.
• If an insurance company offers a lower-cost policy that does not cover high-cost hospitals, we will participate in these plans, so you can continue to see us in a less costly way.

Again, thank you for choosing Bayside. We will strive very hard to meet your expectations, and to provide you with very high-quality, personalized medical care.

Bayside Family Practice is a small and personal family practice in the San Francisco East Bay, with offices in Berkeley and Alameda. Our offices have EVENING AND SATURDAY APPOINTMENTS AVAILABLE. We work in association with Bayside Pediatrics, which has offices throughout the East Bay. Our Family Practice unit sees patients of all ages, and is totally devoted to serving our patients as individual people whom we know and care about. That’s our mission.